- Item Type: Coffee Mug
- Material: Porcelain
- Size: 10 x 8 cm / 3.94 x 3.15 inch
- Capacity: 360 ml / 12.17 oz
- Package Includes: 1 pc x Coffee Mug
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
arrived broken but the store sent a replacement - dispatched next working day great communication.
Very beautiful cup
Very beautiful cups
Very beautiful cups, the pattern is perfect. Shipping fast
The product corresponds to the description
received the products in a quarter the time as told. very quick service. extremely satisfied with the product. very safely packaged and not damaged at all.
Everything is great
Excellent very well packed
Oh my goodness!!!! They are the most beautiful and perfect thing I have ever seen!!!! And arrived in only 10 days!!!! Amazing purchase thank you!!
Very cool mugs! Thanks to the store for the cereal goods! There was a package for a month.
I ordered two cups, both came whole, with smooth lines, and incredibly beautiful! Thank you very much to the store, ordered january 22, received february 13, managed to the holiday!
The first thing i want to pay attention to is communication with the store. I made an order for 2 mugs with the inscription of one color, and after the order it was necessary to replace one mug with another color. Result: received as she wanted. Tracking through the mail of russia. The order was made 09-01, received-10/02. The goods were well packed, received without cracks and chips. You can find fault with the quality of gold bands, but i will not-because. It's such a trifle.
I love it! It came really well packed and in a little bit less than a month. Thanks store!